Customer Service:
Telephone:  1-609-267-1330 x100
E-mail:          customer@breakergroup.com

Support Department:
Telephone:   1-609-267-1330
E-mail:          btac@breakergroup.com

Sales and Network Design Service:
Telephone:  1-609-267-1330
E-mail:          sales@breakergroup.com


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Simply put, our business will help you focus on what's really important to your bottom line, we continually bring innovative new applications and end-user services to market.We tailor our comprehensive portfolio of services to create a support offering designed to meet your specific needs as you progress from planning through implementation and operation. Every step of the way.

Breaker provides customized service plans to secure and maintain customer internetworking requirements. Our SmartServ Plan completes a solution through installation, configuration, maintenance, field service, Help desk and consulting services toensure reliability and greater availability. We offer a 24x7 service package with 24 hour per day personnel dispatch, 4 hour response time and guaranteed same day on-site support.

 

 


Services List

In-Depth

  • LAN/WAN/MAN Connectivity
  • Infrastructure Wiring
  • Security Services (Firewall, IDS, Anti-Virus, Spam, etc.)
  • IP Telephony
  • Video (education, building security, video conferencing)
  • VPN & MPLS Implementation
  • Disaster Recovery Services
  • Wireless (LAN based and high speed building to building)
  • System Monitering

The SmartServ Plan

Designed to maintain up-time for optimum performance; SmartServ supports the following sophistocated service applications:

  • On-Site Service Support
  • Remote Technical Support
  • Multi-Vendor Hardware & Software Support
  • Warranty Benefits
  • Multiple Service Options

BTAC Management System

Our BTAC Management System allows clientele and employees real-time monitoring of on-going projects status and immediate access to our Help Desk from any desktop location. Managers automatically recieve problem alerts and reports.

  • View important issues at all times with BTAC's Status Bar
  • Attach files to issues for easy retrieval
  • Store problems & resolutions in a searchable Knowledge Base
  • Createstandard and custom reports from within BTAC